"It is being used to apply to a wider and wider range of experiences and acts. It's being used, for example, to refer to the enacting of to-do lists in daily life—pick up the laundry, shop for potatoes, that kind of thing. Which I think is an overextension. It's also being applied to perfectionism: You've absolutely got to do the perfect Christmas holiday. And that can be a confusion and an overextension. I do think that managing anxiety associated with obligatory chores is emotional labor. I would say that. But I don't think that common examples I could give are necessarily emotional labor."
Julie Beck at The Atlantic interviews sociologist Arlie Hochschild about "The Concept Creep of 'Emotional Labor.'"
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